1. Introduction

Welcome to personalizedgifts.au These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you disagree with any part of the terms, you may not access the website.

2. Eligibility

To use our services, you must be at least 18 years old or have the permission of a legal guardian. By using this site, you represent that you meet these requirements.

3. Personalization Services

This site offers personalized gift products. You are responsible for providing accurate design files, messages, and any other customization details required for your order. We are not liable for errors in the provided information.

4. Ordering Process

• Order Placement: Orders can be placed through our website by selecting products, providing customization details, and making a payment.
• Order Confirmation: Once your order is placed, you will receive an order confirmation via email.
• Production and Shipping: Production times may vary based on the product and customization. Shipping times depend on your location and chosen shipping method.

5. Pricing and Payment

• Pricing: All prices are listed are subject to change without notice.
• Payment: We accept various payment methods, including credit/debit cards and online payment services. Payment must be made in full at the time of ordering.
• Taxes: Prices do not include applicable taxes, duties, or customs fees, which are the responsibility of the customer.

6. Cancellations and Refunds

• Order Cancellations: Orders may be canceled within [specific time frame] of placing the order. After this period, cancellations may not be possible.
• Refunds: Refunds are only provided for defective or incorrect products. We do not offer refunds for custom products unless the product arrives damaged or there is an error in personalization caused by us.

7. Product Quality and Accuracy

We strive to ensure that all products match the design and personalization provided by the customer. However, slight variations in color, design placement, and materials may occur.

8. User Conduct

By using our website, you agree not to:

• Use our services for any unlawful purpose.
• Submit any content that is offensive, inappropriate, or infringes on any third-party rights.
• Attempt to interfere with the website’s functionality or security.

9. Intellectual Property

All content on this website, including designs, logos, and text, is the property of personalizedgifts.au or its content suppliers and is protected by intellectual property laws. Unauthorized use of this content is prohibited.

10. Limitation of Liability

Personalizedgifts.au  is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services. Our liability is limited to the amount paid for the product.

11. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

12. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and the revised terms will take effect immediately upon posting.

13. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts.

14. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: info@personalizedgifts.au
• Phone: +61 4 4800 1088